Frequently Asked Questions

Standard booking needs 24 hours of lead time. A request confirmed before 11:00 still receives a slot on the same day.

4 fixed slots run each working day: 08:00, 10:30, 13:30, 16:00.

Yes, for a request confirmed before 11:00. A request confirmed after 11:00 moves to the next slot within 24 hours.

Yes, a confirmed booking moves to a different slot among the 4 daily times, under the same 24-hour lead time as a new booking.

The confirmed slot holds for that vehicle alone. A missed appointment returns to the 24-hour booking window and moves into the next open slot.

A delay on an earlier job shifts the slot inside the same 08:00 to 19:00 window, since only 4 slots run each working day.

No. The van carries a 200-litre tank, and a complete wash uses 18 litres drawn from that tank rather than from a tap.

Yes, a 220 V / 16 A socket within 20 metres, for the vacuum and the extractor.

Yes, above 2.3 metres of clearance. Our van stands 2.25 metres tall; below that, a waterless wash still runs, carried down by hand.

A waterless wash still runs. This service needs neither water nor electricity, only a clear, shaded space of 5 by 3 metres.

Ceramic coating needs covered parking through its 24-hour cure, since moisture on an uncured coat leaves a permanent mark. A wash is not affected the same way.

A complete wash uses 18 litres, against 150 litres in an automated tunnel and 300 litres from a driveway hose.

Vehicle class and the chosen service. A complete wash costs 300 MAD for a compact car against 380 MAD for a saloon or SUV.

No, the price stays fixed across all 24 districts we cover, within 30 minutes of our Talborjt base.

Yes. Heavy soiling adds 80 MAD, a windscreen sealant adds 120 MAD, and a deep boot clean adds 200 MAD to the chosen service.

No. Payment happens once the technician finishes the service and the vehicle is inspected, in cash or by bank transfer, never in advance.

A single wash or a pair follows the standard price table. Three bookings or more at the same address qualify for a subscription rate.

Yes, from 2500 MAD to 3200 MAD depending on vehicle class, backed by a 3-year warranty on the coating itself.

A complete wash runs 120 to 150 minutes, across 9 operations covering the exterior and the interior of the vehicle.

Yes, for every wash service. Ceramic coating differs: the coated car needs 24 hours undercover before driving, so the surface cures without dust or moisture.

Every 15 days near the coast, against every 30 days further inland, since salt air reaches within 1 kilometre of the shoreline.

Every 6 months for a vehicle used daily, since sand settles back into the carpet and the seat rails between visits.

Maintenance every 6 months keeps the coating performing, and the warranty itself requires an inspection every 12 months to stay valid.

Every 24 months for a car exposed to constant coastal UV, since oxidation returns to unprotected clear coat over that period.

Every wash carries a free redo within 24 hours for a missed area, reported to the technician before departure from the address.

The coating carries a 3-year warranty against premature failure, conditional on an inspection every 12 months to confirm the coating still bonds correctly.

No. The warranty covers the coating layer, not impact damage. A stone chip reaches the paint underneath, which paint correction addresses instead.

Existing damage stays outside a wash outcome, since washing cleans the surface rather than repairs it. Paint correction treats a scratch or a stone chip as its own priced service.

The technician re-checks any area flagged at the joint inspection and carries out the free redo within 24 hours, at the same address.